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Skyblock - Missing a server-rank

Discussion in 'Bug Reports' started by Kimli_, Jun 9, 2018.

  1. IGN: Kimli_
    Server the bug/problem applies to: Across the server
    Explanation of the bug and steps required to reproduce the bug: I'm missing my cyclone rank on the server and not entire sure why this is a problem. I am also missing other kits as well but I don't know if I could keep them after reset. But I know my /kits is so empty -.-)
    Any photo/video of the bug in effect: https://prnt.sc/jt3nu2, http://prntscr.com/jt3vqn,
    Any other info that can help us smash the bug (optional): Here's a copy of the recipe from when I brought an Immortal rank (witch) was practically the Cyclone Rank before the reset of V3 I think, http://prntscr.com/jt4jpd



    Thank for reading and possibly trying to fix it as soon as possible.
     
  2. Hello? Anyone at all? (welp..)

    [​IMG]
     
  3. Greetings @Kimli_,

    Just contact an admin through the game, if there is no admin on currently then contact a moderator if there is no staff online then be sure to contact them on discord.

    Many thanks,

    -Shark
     
    • Useful Useful x 1

  4. Thank you Shark, but I've tried that many times and there haven't been any mod online. But I'll try again tonight :)
     
  5. Hey @Kimli_,

    Have you got your rank back if not I'll try contacting an Admin for you.
     
    • Friendly Friendly x 1

  6. No, not yet -.-) I've spoken with a few on the server and they'll speak with Brody and try to fix it. It's so hard cuz I can only be on the server during weekends when am able to use a computer >.<) plus different time-zones to.

    but thank you :D
     
  7. Okay, good to hear.
     
    • Like Like x 1
  8. Hi @Kimli_

    Your best bet is to PM Brody through discord with proof of the purchase. He is constantly active in the discord server and will resolve your problem.

    - MrWhippy
     
    • Like Like x 1

  9. aaaaaah man, alright.. I guess need to do that next weekend >.>) but thank you tho o7