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May chest bug

Discussion in 'Bug Reports' started by cutha, May 16, 2017.

  1. #1 cutha, May 16, 2017
    Last edited: May 16, 2017
    1. Your Minecraft username
    2. What Server the bug applies to
    3. Explain the bug and steps to reproduce the bug
    4. Provide proof of the bug
    5. Any other info that can help us smash the bug (optional)

    3. (1) i buy a may key (16th May 2017 at 18:58)
    (2) i try to open the may chest
    (3) My game shut down
    (4) when i came again i loose the key and i recieve nothing
    ( someone in the chat say i recieved a god rank but i dont have proof)
    4. see attached files
    5. A cyclone rank player see my rank but he dont take a screen so its not really a proof but maybe you can trust him



    Attached Files:

  2. This is not enough evidence to support your claim. You did purchase the key, but you did not provide evidence of you having the rank and losing it.
  3. yes i understand and you can't see it in the log of the serv?
  4. I'm not a staff member, so I do not have access to the logs. You would need to talk to a staff for that
    • Like Like x 1
  5. ok thanks and how can i do it?
  6. I was here while it happened and I could provide raw unedited logs if needed but I do know he got God rank from it.

    Let me know if logs will be enough proof and I'll provide them.
    • Friendly Friendly x 1
  7. #7 cutha, May 17, 2017
    Last edited: May 22, 2017
    thank you very much
    So it's enough or not?